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VirtualTone Blog

VirtualTone offers a complete voice and video communication solution for business of all sizes, from start-ups to call centers. Since 1998, VirtualTone has provided a fully-dedicated,hosted solution.

Exciting Announcement: 2020 Telephony Product of the YEAR!

 
We are very excited to announce that our ConnectWise Integration Bundle has won the 2020 Internet Telephony Product of the Year! We know how this product makes your ConnectWise Manage integrate seamlessly with your VirtualTone communication system and cuts out steps so your team can be more efficient. 
Take a look at how the ConnectWise Integration Bundle can make working tickets easier than before.
 
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Helping Your Employees Adjust as a Manager

Adjusting to working from your home office isn’t always easy, especially from a management standpoint. Everyone works differently and working with new technology can make it a little bit difficult to gauge how your employees are doing from their home office. With all the new implementation and policies, we wanted to share a few tips that could help your companies thrive through this transition.

 

 

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Start 2020 Off Being Productive!

There always seems to be one little problem at the end of every day....there's not enough of it! Time seems to always speed up a little bit more. No matter what day it is at the end of it there is always a list of things you didn't accomplish, either at work or at home. Since it is impossible to get more than 24 hours in a day the next most reasonable thing is to manage your time more efficiently.

 

 

 

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Why VirtualTone Ultra is Unbeatable!

With the VirtualTone Ultra package you don't have to sacrifice a feature rich system to fit your budget. From 15 to 50 devices at a low price point per month VirtualTone Ultra includes over 100 standard features that can help you create your ideal communication solution without worrying about adding on features for additional cost that will end up with you breaking the bank on features that should be standard for any business. 
Lets take a look at some other reasons it is unbeatable!
 
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Being HIPAA Compliant Matters for Your Company

We all hear the term being HIPAA compliant, which is a requirement from the medical and insurance industry. There are so many different areas to cover to make sure you are HIPAA compliant, from medical recrods to even text messages it is imperative to know that youa re protecting your patients and clients. To know that the company you are trusting is taking the extra precautions to make sure these strict guidleines are followed and upheld puts your mind at ease with how your sensitive information is being handled and stored. We are proud to be a HIPAA compliant companty, but do you you know what the requirements are for your company? 

 

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Disaster Preparedness for Your Communication System

Being prepared for anything that comes your way with natural disasters is imperitive. We think about our family and homes and taking the correct measures to protect those two most important things first. After a disaster happens and the rebuilding phase starts to set in many business owners start to think "how will my company recover?" 

From keeping operations up and running and keeping in contact with clients to having a space to work, the stress of rebuilding after a natural disaster has a major effect on business owners and employees.

 

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Congratulations to VirtualTone Sponsored Athlete Bailey Gubert!

We would like to say a huge congratulations to our VirtualTone Sponsored Athlete Bailey Gubert for being the Texas High School Rodeo Chamption Breakway Roper! Bailey has been a true example of what dedication and hard work looks like and we couidn't be more proud to sponsor her on her journey. 

Take a look at some more pictures from her rodeo and a message from the champ herself!

 

 

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Don't Let a Road Bock Get in Your Way, No Pay on Equipment Until After Tax Day!

What happens if you forgot to plan a MAJOR expense into your yearly budget? We have a solution for you, financing or leasing your your new equipment and set up charges.
No Pay Until Tax Day!
 
 
 
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2019: Happy New Year!

It's that time of the year again, to start thinking about ways to make this your best year yet. After the holididay's we can get into a sluggish routine and a bit unmotivated, however a new start is right around the corner so lets look at some ways that we can start the year with a bang!

 

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July Financing Special!

Making the decision to take your business to the next level can be a little bit scary. Especially if the expense is unplanned for it,  which is why VirtualTone can arrange a financing option to fit your business and your monthly expenses.

Check out what we have to offer you for July!

 

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Congratulations to Our VirtualTone Sponsored Athlete Bailey Gubert!

VirtualTone was very proud to sponsor an amazing athlete at the Youth Rodeo Finals last week that shows true dedication to the sport and her hard work definitely paid off. Bailey Gubert won the Year End Jr Girls All Around, Reserve Champion Jr Girl Breakaway, Team Roping-Heading 3rd, Pole Bending 4th and Straight Barrels 4th. 
 
 
 
Bailey Gubert Youth Rodeo Association All Around Cowgirl.jpg
 
 
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Big News for Our ConnectWise Users: VTone Call Ticket Routing Module

If your company uses ConnectWise you know just how much this CRM is capable of. Whether it is support, marketing, billing, or quoting, ConnectWise has a way to streamline this process for your business and make sure no detail is left out. The ConnectWise ticketing system helps track time and information for your client, as well as for your company. Now at VirtualTone we have a way to help unify your VirtualTone communication system and ConnectWise ticketing even more with the VTONE Dial by Ticket Module.

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8 Tips to Conquer 2018!

I think we can all agree that 2017 was gone in the blink of an eye. So here we are at the beginning of a new year and a whole new set of possibilities! If you are like the average person then you think of your New Years Resolution and it seems a little far fetched but you decide to go for it anyways. This year take a different approach to the tired “new year, new you” view!

 

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VoIP for Law: Time is Money

How much time do you take searching for your client's call recordings and seeing how much time to bill them? Do you take depositions over the phone and need to keep them in a secure location that is easily accessible for you to review more in depth?
VirtualTone has worked with law firms since 1998 and knows the challenges they face that differ from other businesses.

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August 17: National Nonprofit Day

According to the National Center for Charitable Statistics (NCCS), more than 1.5 million nonprofit organizations are registered in the U.S.  Which nonprofit do you work with or volunteer with? Since August 17th is observed as National Nonprofit Day we wanted to share some information on how YOU can make your community a better place by getting involved!

 
 
 
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FAQ: Basic VoIP Terms

If you aren't an IT wiz certain terms and concepts may seem a bit out of you comfort zone. But don't worry, we want to help you understand some simple VoIP terms. Let's explore a few basic VoIP terms to help you expand your knowledge. 

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Raise Your Productivity Level!

There always seems to be one little problem at the end of every day....there's not enough of it! Time seems to always speed up a little bit more. No matter what day it is at the end of it there is always a list of things you didn't accomplish, either at work or at home. Since it is impossible to get more than 24 hours in a day the next most reasonable thing is to manage your time more efficiently. 
 
 
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The Polycom VVX Refresh

Polycom does an amazing job of always working to improve their phones and deliver the best possible product to their customer. Recently they have refreshed their line of VVX phones and made a few minor improvments.

 

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Multi-tenancy vs Single tenancy: Showdown in Cloud Communications

There’s no denying the fact that all technology is migrating to the cloud. With big names like Microsoft offering their trademark Office suite in the cloud, and Amazon offering cloud storage for pennies, all technology is cutting the cord from being tethered to bulky equipment.

 

 

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Why Purchase Polycom-Branded Products Only from Authorize Polycom Resellers

VirtualTone is a proud authorized reseller of Polycom products and we use them in our own offices. We feel comfortable offering this product to our clients because we know the quality in each Polycom phone.

A frequently asked question we receive is, "Why can't we buy our own Polycom phones on other websites," and we would like to share those answers directly from Polycom.

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