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VirtualTone Blog

VirtualTone offers a complete voice and video communication solution for business of all sizes, from start-ups to call centers. Since 1998, VirtualTone has provided a fully-dedicated,hosted solution.

What Metrics on Your VoIP System Can Tell You

In every company the goal is to move forward and sometimes you may think you are doing everything to move forward and just not achieving your goals. One of the main ways to move forward and keep current clients happy and acquire new clients is building those relationships that you won't get anywhere else and making sure every interaction is a positive one. To do this you must make sure that your employees are meeting your companies standards and upholding the values that you've worked so hard to build. Adding a metrics package to your VirtualTone VoIP system could be what your company needs to tell you where some improvement can be made to bring your efficiency and performance to 100%!

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Don't Let a Road Bock Get in Your Way, No Pay on Equipment Until After Tax Day!

What happens if you forgot to plan a MAJOR expense into your yearly budget? We have a solution for you, financing or leasing your your new equipment and set up charges.
No Pay Until Tax Day!
 
 
 
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No Payments Until 2019 With Financing!

You can get your equipment and set up now and make no payments until January 2019 through our financing partner Marlin Finance!

Marlin’s No Payments Program provides the financial bridge you need to acquire the equipment you need today!
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July Financing Special!

Making the decision to take your business to the next level can be a little bit scary. Especially if the expense is unplanned for it,  which is why VirtualTone can arrange a financing option to fit your business and your monthly expenses.

Check out what we have to offer you for July!

 

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Congratulations to Our VirtualTone Sponsored Athlete Bailey Gubert!

VirtualTone was very proud to sponsor an amazing athlete at the Youth Rodeo Finals last week that shows true dedication to the sport and her hard work definitely paid off. Bailey Gubert won the Year End Jr Girls All Around, Reserve Champion Jr Girl Breakaway, Team Roping-Heading 3rd, Pole Bending 4th and Straight Barrels 4th. 
 
 
 
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Big News for Our ConnectWise Users: VTone Call Ticket Routing Module

If your company uses ConnectWise you know just how much this CRM is capable of. Whether it is support, marketing, billing, or quoting, ConnectWise has a way to streamline this process for your business and make sure no detail is left out. The ConnectWise ticketing system helps track time and information for your client, as well as for your company. Now at VirtualTone we have a way to help unify your VirtualTone communication system and ConnectWise ticketing even more with the VTONE Dial by Ticket Module.

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Soft Phone Success, As Easy as 1, 2, 3!

One thing about technology is it is always evolving and changing for the better. The next big idea is always right around the corner. One of these big ideas has been revolutionary for home offices, traveling employees and cutting office expenses. You used to have a whole separate cell phone for your work phone on the go, now you can just download an app and have your office phone ready to go in a matter of minutes. Are you looking for something that saves your company time and money while also making it convenient for your employees to work from anywhere?

We’ve got your solution!

 

 

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8 Tips to Conquer 2018!

I think we can all agree that 2017 was gone in the blink of an eye. So here we are at the beginning of a new year and a whole new set of possibilities! If you are like the average person then you think of your New Years Resolution and it seems a little far fetched but you decide to go for it anyways. This year take a different approach to the tired “new year, new you” view!

 

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Business Continuity: What is Your Plan?

Whether it is a natural disaster like a hurricane or a massive power outage caused by an unforeseen event, having a business continuity plan is critical for your company to succeed. A disruption in your businesses communication can cause unsatisfied clients, loss of customers, and a bad reputation which all translate into financial losses that can be detrimental to your businesses long term success. 

Take a look at these 3 tips to help your business continuity plan for your VoIP communication system so you can stay ahead of life's unpredictable events and keep in contact with your valued clients.

 
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Create Your Own Tax Break for 2017!

The end of another year is near! Take advantage of the 2017 tax break for all 2017 qualifying equipment for your office. This means that if you buy (or finance) a piece of equipment you can deduct the Full Purchase Price (up to $500,000) from your gross income. 

 

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Texas Cities Top the List of Fastest Growing Cities in the United States!

According to the United States Census Bureau ten of the 15 fastest-growing large cities were located in the South in 2016, four of the top five were in Texas. Now we know how the saying goes, everything is bigger in Texas.....and it's true! Is your communication system ready for the increased traffic? 

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August 17: National Nonprofit Day

According to the National Center for Charitable Statistics (NCCS), more than 1.5 million nonprofit organizations are registered in the U.S.  Which nonprofit do you work with or volunteer with? Since August 17th is observed as National Nonprofit Day we wanted to share some information on how YOU can make your community a better place by getting involved!

 
 
 
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Hurricane Season is Upon Us! Is Your Business Prepared?

Hurricane season is always a little nerve racking....especially if you live along the coast. The Weather Channel recently announced that Colorado University recently upped the prediction of hurricane's this year from 12 to 15 with 8 becoming hurricanes. 

This doesn't mean that any will even make landfall, it is just a prediction. But, is your business prepared for worst case scenario?

 

 

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FAQ: Basic VoIP Terms

If you aren't an IT wiz certain terms and concepts may seem a bit out of you comfort zone. But don't worry, we want to help you understand some simple VoIP terms. Let's explore a few basic VoIP terms to help you expand your knowledge. 

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Happy 4th of July!

The VirtualTone family wants to wish you a Happy 4th of July! Whether you are spending your day off relaxing with family and friends or traveling to or from a destination we hope you have a safe and happy holiday. We would like to thank all that have served and protected our freedom.

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What Does "End of Sale Phone" Mean?

Trying to pick a new office phone when you are so comfortable with the phone you have been using is a bit tricky. However, upgrading your phone doesn't only help you keep up with evolving features, but it is necessary for your companies security. 

 

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Support and Maintenance on Your VoIP System

Let’s face it—at some point you’ll need help switching an extension around, or assistance with troubleshooting an issue with your phone. When these types of situations arise, how easy will it be to receive support when you need it?

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