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VirtualTone Blog

VirtualTone offers a complete voice and video communication solution for business of all sizes, from start-ups to call centers. Since 1998, VirtualTone has provided a fully-dedicated,hosted solution.

Big News for Our ConnectWise Users: VTone Call Ticket Routing Module

If your company uses ConnectWise you know just how much this CRM is capable of. Whether it is support, marketing, billing, or quoting, ConnectWise has a way to streamline this process for your business and make sure no detail is left out. The ConnectWise ticketing system helps track time and information for your client, as well as for your company. Now at VirtualTone we have a way to help unify your VirtualTone communication system and ConnectWise ticketing even more with the VTONE Dial by Ticket Module.

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VirtualTone, Polycom & Jabra Join Forces

VirtualTone, Polycom & Jabra Join Forces To Provide Complete Communication Solutions HOUSTON, Nov. 3, 2011 /PRNewswire/ -- VirtualTone announced today that they will award over $20,000 in products and services to attendees of HTG Q4 and ConnectWise IT Nation technology summits in Orlando, Florida next week. Planners for both events expect record-breaking attendance. The promotion is made possible because of a strategic partnership between VirtualTone, a ConnectWise partner, integrated solution provider, and sponsor of both events, along with industry leaders Polycom and Jabra. Together, the three plan to showcase their products and services by awarding four winners packages that include VirtualTone® Small Business Plus Phone Service, a Jabra headset, and the use of five Polycom phones for one year.

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VirtualTone Integrates Web-Based Phone System with ConnectWise

VirtualTone Integrates Web-Based Phone System with ConnectWise TAMPA, Fla. and HOUSTON, Dec. 27, 2010 - The VTONE Sidebar satisfies a popular ConnectWise partner integration request - inbound call recognition with ConnectWise. VTONE SideBar instantly searches a partner's company database, then retrieves and displays customer information in the ConnectWise Company Screen directly on the sales or technical agent's computer. VTONE SideBar handles inbound and outbound calls without any special drivers, and it runs on Windows, OSX and Linux operating systems.

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