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VirtualTone Blog

VirtualTone offers a complete voice and video communication solution for business of all sizes, from start-ups to call centers. Since 1998, VirtualTone has provided a fully-dedicated,hosted solution.

What Do You Use for Video Chatting? New Product Alert from Polycom!

Did you know you can video chat straight from your Polycom? The Eagle Eye Mini Camera which will work with VVX 500 & 600 series phones, Trio and VoxBox allows you to call from Polycom to Polycom for an easy and seamless video chatting expirence. The Eagle Eye Mini Camera has high definition 1080p video, electronic pan, tilt and 4x zoom.

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It's Almost the Holiday Season! Is Your Company Ready?

The holiday season is a very busy time for most businesses. With our wide range of clients we understand it is a busy season in different ways for different industries. For example, the healthcare industry might be busy trying to squeeze in the end of the year appointments for patients who have reached their deducatable and the retail industry might be busy putting out the holiday decor and hiring seasonal associates. Check out some holiday hints that can make sure your communication system is ready for your busy season!

 

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July Financing Special!

Making the decision to take your business to the next level can be a little bit scary. Especially if the expense is unplanned for it,  which is why VirtualTone can arrange a financing option to fit your business and your monthly expenses.

Check out what we have to offer you for July!

 

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Happy Fourth of July and Thank You Veterans!

In honor of all the brave men and women who have served,  VirtualTone would like to extend our deepest gratitude and wish you all a Happy Veterans Day. We appreciate all the sacrifices all veterans have made and continue to make for our country.

With VirtualTone's expirence in the insurance industry, we wanted to take a look at all of the amazing insurance discounts that companies offer our veterans.

 

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Congratulations to Our VirtualTone Sponsored Athlete Bailey Gubert!

VirtualTone was very proud to sponsor an amazing athlete at the Youth Rodeo Finals last week that shows true dedication to the sport and her hard work definitely paid off. Bailey Gubert won the Year End Jr Girls All Around, Reserve Champion Jr Girl Breakaway, Team Roping-Heading 3rd, Pole Bending 4th and Straight Barrels 4th. 
 
 
 
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The CRM Conundrum

Let’s face it, picking your Customer Relations Management  (CRM) can be a little bit overwhelming. The confusing features, tricky acronyms, and setup can leave you ready to go back to the paper and pen method of keeping track of customer records and transactions. However, the correct CRM for your business can help streamline your company and maximize productivity and profits. Here are a few tips to help you pick the RIGHT software for your CRM.
 
 
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3 Fine Print VoIP Contract Myths

 

Searching for a VoIP provider can leave you with more questions than answers at the end of your trip to Google. You can find a variety of plans and each offers to be the "best" with tons of features and "free" phones and low monthly prices.
But let's take a look at what "free" and "included" really mean and 3 VoIP Contract Myths.

 

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Soft Phone Success, As Easy as 1, 2, 3!

One thing about technology is it is always evolving and changing for the better. The next big idea is always right around the corner. One of these big ideas has been revolutionary for home offices, traveling employees and cutting office expenses. You used to have a whole separate cell phone for your work phone on the go, now you can just download an app and have your office phone ready to go in a matter of minutes. Are you looking for something that saves your company time and money while also making it convenient for your employees to work from anywhere?

We’ve got your solution!

 

 

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8 Tips to Conquer 2018!

I think we can all agree that 2017 was gone in the blink of an eye. So here we are at the beginning of a new year and a whole new set of possibilities! If you are like the average person then you think of your New Years Resolution and it seems a little far fetched but you decide to go for it anyways. This year take a different approach to the tired “new year, new you” view!

 

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December 11: Happy National App Day!

In 2017 one of our favorite sayings is "There's an app for that." Which is true...there is an app for EVERYTHING. December 11 is National App Day so we thought we would celebrate by letting you know some of the most innovative and interesting apps of 2017!

 

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The Real Deal Behind QoS

Here is the definition of QoS according to techopedia.com:
Quality of service (QoS) refers to a network’s ability to achieve maximum bandwidth and deal with other network performance elements like latency, error rate and uptime. Quality of service also involves controlling and managing network resources by setting priorities for specific types of data (video, audio, files) on the network. QoS is exclusively applied to network traffic generated for video on demand, IPTV, VoIP, streaming media, videoconferencing and online gaming.

Now lets break it down into more simple terms...

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Partner Spotlight: SecureTech Solutions, LLC

At VirtualTone we only Partner with the best of the best, which is why we have valued our partnership over the years with SecureTech Solutions located in Illinois. SecureTech Solutions offers premium security solutions and exceptional service for your residential and business needs.

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VoIP for Law: Time is Money

How much time do you take searching for your client's call recordings and seeing how much time to bill them? Do you take depositions over the phone and need to keep them in a secure location that is easily accessible for you to review more in depth?
VirtualTone has worked with law firms since 1998 and knows the challenges they face that differ from other businesses.

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Is Your New Construction Job Site VoIP Ready?

Make Setting up a New Job Site Easy!
 
VirtualTone has had clients in the construction industry since the early 2000s. We know the procedures and "must haves" for what a new construction project site will need and how to exceed those expectations. Among the long list of requirements a job site might have, an on site way to communicate is often a concern. With VirtualTone we can tell you exactly how to make the communication set-up easy and stress free, so you can focus on the new project and not about the odds and ends.
Take a look at these quick tips for setting up a VoIP communication solution at your construction job site!
 
 
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Business Continuity: What is Your Plan?

Whether it is a natural disaster like a hurricane or a massive power outage caused by an unforeseen event, having a business continuity plan is critical for your company to succeed. A disruption in your businesses communication can cause unsatisfied clients, loss of customers, and a bad reputation which all translate into financial losses that can be detrimental to your businesses long term success. 

Take a look at these 3 tips to help your business continuity plan for your VoIP communication system so you can stay ahead of life's unpredictable events and keep in contact with your valued clients.

 
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Texas Cities Top the List of Fastest Growing Cities in the United States!

According to the United States Census Bureau ten of the 15 fastest-growing large cities were located in the South in 2016, four of the top five were in Texas. Now we know how the saying goes, everything is bigger in Texas.....and it's true! Is your communication system ready for the increased traffic? 

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August 17: National Nonprofit Day

According to the National Center for Charitable Statistics (NCCS), more than 1.5 million nonprofit organizations are registered in the U.S.  Which nonprofit do you work with or volunteer with? Since August 17th is observed as National Nonprofit Day we wanted to share some information on how YOU can make your community a better place by getting involved!

 
 
 
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Hurricane Season is Upon Us! Is Your Business Prepared?

Hurricane season is always a little nerve racking....especially if you live along the coast. The Weather Channel recently announced that Colorado University recently upped the prediction of hurricane's this year from 12 to 15 with 8 becoming hurricanes. 

This doesn't mean that any will even make landfall, it is just a prediction. But, is your business prepared for worst case scenario?

 

 

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FAQ: Basic VoIP Terms

If you aren't an IT wiz certain terms and concepts may seem a bit out of you comfort zone. But don't worry, we want to help you understand some simple VoIP terms. Let's explore a few basic VoIP terms to help you expand your knowledge. 

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VoIP for the Hospitality Industry

The hospitality industry is all about keeping guests and customers happy, and VirtualTone helps you do that. VirtualTone’s VoIP communication system for the hospitality industry makes it so guests and customers never receive a busy signal and never put on endless hold. Numerous standard VoIP features  make calling your restaurant, hotel, motel, resort or reservation center a pleasant and impressive experience for guests. Our fully unified communications system makes it easier to keep track of reservations, orders, bookings and other guest information, decreasing the likelihood of a mistake.
 
 
 
 
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