VirtualTone Blog

Providing Strong Customer Service Since 1998

This year VirtualTone turns 20! Being in business since 1998 we have learned what it takes to provide the ulitmate communication solution and have become obsessed with providing customer service that can't be compared. 

Check out what some of the compliments that our current client's gave us!


One of the main things that sets Virtualone apart from other VoIP providers is our customer service. We understand that the main way you communicate with your clients on a daily basis is through your phone. We want you to be able to talk to your clients, no matter where you are. Over the years we have learned that besides our intelligent design, integration solutions and innovative problem solving, customer service is what really makes us shine.


Look at the recent feedback we have received from our clients: 


An Insurance Agency Said: " We on't have to worry about the system because if we have a problem we just contact support and we don't have to spend the time to maintain it."


A Brokerae Firm Said: "Once we were set up with VirtualTone we have never thought about leaving or looking to go anywhere else."


A CPA Firm Said: "We haven't had any issues and said that if we ever need to order or replace something VirtualTone is  quick to respond our customer service is great."


An Insurance Agency Said: "We have stayed with VirtualTone because of pricing, tech support and customer service. The value VirtualTone brings to us is peace of mind that you will take care of the problem fast. We seem to care that it gets fixed."


A Medical Practice Said: "We love that it is easy for end users to use, and the reporting is very good and we love that we can record calls while being HIPPA compliant."


We always want to hear your feedback, please let us know how we have helped your business! 

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