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VirtualTone Blog

Partner Spotlight: SecureTech Solutions, LLC

At VirtualTone we only Partner with the best of the best, which is why we have valued our partnership over the years with SecureTech Solutions located in Illinois. SecureTech Solutions offers premium security solutions and exceptional service for your residential and business needs.

A little bit of background about SecureTech Solutions:

SecureTech Solutions is a low voltage service provider, state and city licensed for fire and security as well as City of Chicago licensed electrical contractor. We work with property management companies and building owners on a daily basis.

They are a service contractor for low voltage systems, i.e., fire alarm, burglar alarm, security camera systems, card/key fob/biometric access control systems, intercom systems, cable & satellite/voice & data cabling installation and riser management, and distributed audio-video systems. During the last five years of the construction bubble we installed low voltage systems in over 1,500 townhouses, homes and high-rise condominiums. We were typically brought in by the developer, architect or general contractor at conception to design systems for a project. We then bid or negotiated a contract, completed the work and whenever possible provided continued service, maintenance and monitoring to the owner, association or Management Company. Q&A with STS: Q: If you look at your current phone system, what features are essential for your business to have?
A: Conferencing, Phone Tree, ease in changing our menu, and responsive tech support. Q: What's a recent example of how your phone system has exceeded your expectations?
A: 1) Having the ability to set the phones up to simul-ring our cell phones as well as our office phones.
    2) We are able to offer a work-from-home option to our employees because our virtual tone phones go with our employees home, they simply connect them to their internet and the phone rings as though they are at their office desk. Q: What new products, services or major changes are you anticipating in the IT industry?
A: A lot more cloud-based activities, storage types and changing access types. Q: Who is SecureTech Solutions ideal client?
A: We have a broad customer base, although the majority is business and commercial properties and multi-family properties managed by property management companies, we also service single-family residential as well. We are a service contractor for low voltage systems, i.e., fire alarm, burglar alarm, security cameras systems, card/key fob/biometric access control systems, intercom systems, cable &satellite/voice & data cabling installation and riser management, and distributed audio-video systems. Q:What are the best things about working at your office?
A: Flexibility and in a small firm it is a true family atmosphere. VirtualTone is proud to partner with such an amazing company that provides innovative solutions to help protect businesses and families! 

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