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VirtualTone Blog

VirtualTone offers a complete voice and video communication solution for business of all sizes, from start-ups to call centers.

Exciting Announcement: 2020 Telephony Product of the YEAR!

 
We are very excited to announce that our ConnectWise Integration Bundle has won the 2020 Internet Telephony Product of the Year! We know how this product makes your ConnectWise Manage integrate seamlessly with your VirtualTone communication system and cuts out steps so your team can be more efficient. 
Take a look at how the ConnectWise Integration Bundle can make working tickets easier than before.
 
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Helping Your Employees Adjust as a Manager

Adjusting to working from your home office isn’t always easy, especially from a management standpoint. Everyone works differently and working with new technology can make it a little bit difficult to gauge how your employees are doing from their home office. With all the new implementation and policies, we wanted to share a few tips that could help your companies thrive through this transition.

 

 

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Working From Home: Staying Productive In a Distracting Environment

Home offices are soaring due to Covid-19 and  now we conquor the problem of how to transition and how to deal with those inevitable distractions. 

Many companies are used to being able to to monitor their employees and their employees are used to having a certain regime to their week that keeps them focused and now are expirencing a new type of reguar. 
Working from home is a privilege, but also a major adjustment in how you use your time and how disciplined you are. 
Check out a few tips that can help you make the transition easier!
 
 
 
 
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Give Your Client's the Dependability They Need, Never Miss a Call

We put our client's and partners safety at the forefront of our operations. Our client's have been able to have their businesses still functional and efficient by utilizing our numerous business continuity plans such as softphone apps, taking their phones home, and call forwarding. Deploying home offices requires no onsite installation and we have established a plan to help our clients do this in record time so their business and employees do not feel the economic strain of having to close their doors. 

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A Reminder To Our Partners: We Are Here To Help Make Your Communication Easier!

With the adjustment of working from home and all of the other factors that Covid -19 is effecting, we want to remind you we are still here to help! A few things that can help make your home office more convienent are headsets, the FaxPro module, CRM integration, and the softphone app. Check out how these things can make your home office more functional.

 

 

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Be Proactive and Not Reactive: Mobile Office Deployment

Your health and safety is at the forefront of our attention at this time. With constant updates about the COVID-19 virus companies have decided to adapt to

the situation and allow their employees to work from home. VirtualTone wants to remind you about the mobile, desktop, and tablet softphone app that can

help make the transition of working from home easy. Deploying the softphone app is quick and a good preventative measure to make sure your business

doesn’t miss a beat during this concerning time. 

 

 

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Start 2020 Off Being Productive!

There always seems to be one little problem at the end of every day....there's not enough of it! Time seems to always speed up a little bit more. No matter what day it is at the end of it there is always a list of things you didn't accomplish, either at work or at home. Since it is impossible to get more than 24 hours in a day the next most reasonable thing is to manage your time more efficiently.

 

 

 

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Why VirtualTone Ultra is Unbeatable!

With the VirtualTone Ultra package you don't have to sacrifice a feature rich system to fit your budget. From 15 to 50 devices at a low price point per month VirtualTone Ultra includes over 100 standard features that can help you create your ideal communication solution without worrying about adding on features for additional cost that will end up with you breaking the bank on features that should be standard for any business. 
Lets take a look at some other reasons it is unbeatable!
 
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Being HIPAA Compliant Matters for Your Company

We all hear the term being HIPAA compliant, which is a requirement from the medical and insurance industry. There are so many different areas to cover to make sure you are HIPAA compliant, from medical recrods to even text messages it is imperative to know that youa re protecting your patients and clients. To know that the company you are trusting is taking the extra precautions to make sure these strict guidleines are followed and upheld puts your mind at ease with how your sensitive information is being handled and stored. We are proud to be a HIPAA compliant companty, but do you you know what the requirements are for your company? 

 

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Disaster Preparedness for Your Communication System

Being prepared for anything that comes your way with natural disasters is imperitive. We think about our family and homes and taking the correct measures to protect those two most important things first. After a disaster happens and the rebuilding phase starts to set in many business owners start to think "how will my company recover?" 

From keeping operations up and running and keeping in contact with clients to having a space to work, the stress of rebuilding after a natural disaster has a major effect on business owners and employees.

 

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Congratulations to VirtualTone Sponsored Athlete Bailey Gubert!

We would like to say a huge congratulations to our VirtualTone Sponsored Athlete Bailey Gubert for being the Texas High School Rodeo Chamption Breakway Roper! Bailey has been a true example of what dedication and hard work looks like and we couidn't be more proud to sponsor her on her journey. 

Take a look at some more pictures from her rodeo and a message from the champ herself!

 

 

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What Metrics on Your VoIP System Can Tell You

In every company the goal is to move forward and sometimes you may think you are doing everything to move forward and just not achieving your goals. One of the main ways to move forward and keep current clients happy and acquire new clients is building those relationships that you won't get anywhere else and making sure every interaction is a positive one. To do this you must make sure that your employees are meeting your companies standards and upholding the values that you've worked so hard to build. Adding a metrics package to your VirtualTone VoIP system could be what your company needs to tell you where some improvement can be made to bring your efficiency and performance to 100%!

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Don't Let a Road Bock Get in Your Way, No Pay on Equipment Until After Tax Day!

What happens if you forgot to plan a MAJOR expense into your yearly budget? We have a solution for you, financing or leasing your your new equipment and set up charges.
No Pay Until Tax Day!
 
 
 
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What Do You Use for Video Chatting? New Product Alert from Polycom!

Did you know you can video chat straight from your Polycom? The Eagle Eye Mini Camera which will work with VVX 500 & 600 series phones, Trio and VoxBox allows you to call from Polycom to Polycom for an easy and seamless video chatting expirence. The Eagle Eye Mini Camera has high definition 1080p video, electronic pan, tilt and 4x zoom.

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2019: Happy New Year!

It's that time of the year again, to start thinking about ways to make this your best year yet. After the holididay's we can get into a sluggish routine and a bit unmotivated, however a new start is right around the corner so lets look at some ways that we can start the year with a bang!

 

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No Payments Until 2019 With Financing!

You can get your equipment and set up now and make no payments until January 2019 through our financing partner Marlin Finance!

Marlin’s No Payments Program provides the financial bridge you need to acquire the equipment you need today!
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Providing Strong Customer Service Since 1998

This year VirtualTone turns 20! Being in business since 1998 we have learned what it takes to provide the ulitmate communication solution and have become obsessed with providing customer service that can't be compared. 

Check out what some of the compliments that our current client's gave us!

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It's Almost the Holiday Season! Is Your Company Ready?

The holiday season is a very busy time for most businesses. With our wide range of clients we understand it is a busy season in different ways for different industries. For example, the healthcare industry might be busy trying to squeeze in the end of the year appointments for patients who have reached their deducatable and the retail industry might be busy putting out the holiday decor and hiring seasonal associates. Check out some holiday hints that can make sure your communication system is ready for your busy season!

 

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July Financing Special!

Making the decision to take your business to the next level can be a little bit scary. Especially if the expense is unplanned for it,  which is why VirtualTone can arrange a financing option to fit your business and your monthly expenses.

Check out what we have to offer you for July!

 

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Happy Fourth of July and Thank You Veterans!

In honor of all the brave men and women who have served,  VirtualTone would like to extend our deepest gratitude and wish you all a Happy Veterans Day. We appreciate all the sacrifices all veterans have made and continue to make for our country.

With VirtualTone's expirence in the insurance industry, we wanted to take a look at all of the amazing insurance discounts that companies offer our veterans.

 

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