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Solutions by Industry – Government

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Affordable, reliable communication solutions for government

Government agencies have an increased need for better and more advanced communication systems while dealing with diminishing budgets and legacy IT infrastructures. Like many multi-million dollar companies, government agencies have an increasing need for their employees to access the right information from the right place at the right time to better serve the public.

VirtualTone understands that transitioning the government agencies to a better communication system is necessary to enable a more efficient, mobile workforce to better deliver public services. It is also necessary to give citizens an efficient, streamlined access to governmental services. VirtualTone will turn your agency into a modern, dynamic, and flexible workforce by providing solutions to your challenges with features such as video conferencing, online faxing, call forwarding and many more.

VirtualTone also allows agencies to save significantly on service, equipment and labor costs. VirtualTone solutions are hosted in the cloud, so government agencies do not need large amounts of capital or long lead times to deploy and use VirtualTone phone systems, contact centers or unified communications solutions. The infrastructure is already there, ready to use.

With VirtualTone as your total communication solution, you will:

  • Never miss a call:Calls go anywhere your employees go, with mobile apps, voicemail-to- email and call forwarding.
  • Unite Workers Everywhere:VirtualTone lets you connect anywhere—on your desktop, laptops, tablets and other devices. Employees can make calls, schedule meetings, check voicemail, send faxes, chat with colleagues and citizens, on any device. Use Find Me/Follow-me forwarding to get calls and messages wherever it’s most convenient.
  • Keep communicating, even in emergencies:VirtualTone’s hosted solution helps your agency keep going even in emergencies. With VirtualTone, you can set up temporary workstations and shelters from disaster affected areas.
  • Increase employee productivity:VirtualTone lets you see where employees are reach them easily with extension dialing.

Regardless of your agency size, regardless of your agency needs, VirtualTone has your communication solution.


Here are some of our products to better serve you:

 

VTONE Max

Do you need a professional look, feel and sound for your new agency? If so, VTONE Max is for you. With VTONE Max, you can grow your agency and your system will never be outdated. Starting at only 5 lines… All the enterprise features of a large agency phone system.

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VTONE Ultra

VTONE Ultra is the perfect small agency phone system for businesses with up to 50 phones from day one. VTONE Ultra is a perfect solution for agencies, with multiple partners, locations and staff. VTONE Ultra gives you the same features as a large agency and you have space to grow.

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VTONE Enterprise

Is your agency more than 100 employees? Does it spread over multiple locations? Do you need to monitor your employee productivity? Then VTONE Enterprise is the solution for you. With VTONE Enterprise, your communication system can scale with ease.

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VTONE Call Center

Does your agency manage a high volume of incoming calls? Do you need a system designed to take all your calls and run them through your agency queues and processes? VTONE Call Center is the system for you. With VTONE Call Center, you will be able to manage an unlimited amount of calls at any given time.

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Audio conferencing is included in all of our systems, which comes with over 130+ standard features.

Contact us today for a worry free phone system that will make all the difference.

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