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VTONE Integration with ConnectWise

Got ConnectWise?

VirtualTone will maximize your investment and your productivity

Does your phone system work seamlessly with your ConnectWise?

Designed for companies that sell, or provide service support, the VTONE ConnectWise Intergration will allow you to use your ConnectWise to the fullest of its capability by connecting your phone system to your application. As calls come in, the VTONE ConnectWise Integration will search your database referencing the call-in number and pulled the record on your screen, increasing your productivity and considerably diminishing the potential for errors. If no record exists, one will be created for you. The system only requires a VirtualTone VoIP System, a ConnectWise Instance, a Flash Operator Panel, and a modern web browser.

The VTONE ConnectWise Integration will provide you with features such as:

  • Inbound call recognition with ConnectWise screen-pop
  • Outbound call from your ConnectWise record
  • Work within your ConnectWise environment
  • From one location, see who’s available, what are the agent statuses, the calls in queues, listening to call recording, and many many more.

In addition, you won’t have any software to install, manage or become an expert about.

Want to see VTONE ConnectWise Integration in action? Watch this video:

 

Contact Us today to discover the many advantages of VTONE ConnectWise Integration.

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