To Whom It May Concern,
Our agency, William K Gary & Associates, became a VirtualTone customer in April of 2012. During the conversion time, we were given specialized treatment in order to help the process be expedited smoothly and efficiently.
Since the conversion, our technical service has been tremendous. VirtualTone representatives are prompt, knowledgeable, and courteous. This service is much different than we experienced with our last provider.
I would like to also note that our Service Tech, Stephanie, has provided service beyond the call of duty. During the initial installation, she spent overtime talking me through issues on Friday afternoon far past closing time.
Our agency will gladly recommend ViritualTone as a provider.